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Important information about your offer
If you decide to accept your offer, a contract will be formed between you and the RAU. Your rights and obligations to the RAU and the RAU’s obligations to you under that contract are set out in the documents listed below which form the terms and conditions of your student contract.
- The Offer letter
- The Admissions Policy
- The University’s Royal Charter, Articles of Association
- Programme requirements and specifications
- Registration Documentation (made available at the point of the online self-registration process)
These documents namely are: Induction week timetable, Student Handbook, RAUSU Guide and programme timetable. These documents are made available as part of the registration process. Timetabling information in general is made available closer to registration and once you have chosen your modules as part of the registration process. The Student Handbook is released in late August for the new academic year (you can view the current version of the Student handbook here.)
A summary of the key terms and conditions are set out below:
Supporting you during your studies
The RAU provides a range of support for its student’s and can provide support if non-academic matters are affecting your academic progress as set out in our Assessment Regulations and Fitness to Study Policy
If you have a disability the University will seek to support you whenever possible and reasonable to do so. If you have not yet disclosed that disability, we encourage you to do so at the earliest opportunity.
As individual students’ needs (even those with the same condition) can vary, it is important that you contact the Disability Support before you accept any offer of a place to find out what type of support is likely to be available to you and what information we need to arrange it.
If you choose not to tell us about your disability, provide this information with short notice before your course or examination/assessment start dates or do not provide full information about it before or during your course, we will do our best to help you, but we may not be able to provide the full range of support which might otherwise be available to you, or there may be a delay in providing that support
Changes to your course
Your offer of a place to study at the University is based on the latest key information which can be found on relevant page of the course pages of our website. This includes the core modules for the course and may include an indication of likely optional modules.
Information set out in the Prospectus and on the University website is accurate at the date of publication. However, changes to courses, modules, University services and the content of the prospectus may be necessary, for example, to meet the requirements of an accrediting body or to keep courses contemporary by updating practices or areas of study.
Changes to courses or modules may also be needed because of circumstances outside the reasonable control of the University, such as a key member of staff leaving the University or being unable to teach (where the course or module is reliant on that person’s expertise) or where the minimum or maximum number of students needed to ensure a good educational or student experience has not been met or has been exceeded.
Other circumstances outside the reasonable control of the University include unexpected lack of funding, industrial action, severe weather, fire, civil disorder, political unrest, government restrictions or serious concern about the transmission of serious illness making a course unsafe to deliver.
If changes to your course are made after you have accepted your offer, the University will try to give you early notification of those changes and minimise their impact by offering suitable alternative arrangements, helping you find an alternative course or University or providing compensation where it believes there is a fair case to do so.
Fees and payment
The fees for the first year of your course for 2018 entry and any other costs associated with the course are set out on the course pages of our website. As at August 2017, for UK/EU undergraduate students, the Government had not finalised the legislation relating to fees for 2018/19 or for subsequent years of study. However, for 2018/19 entry, the fee, which is currently £9,250, is expected to rise by an amount not exceeding the rate of inflation. It is also expected that the government will allow fees to be increased in each subsequent academic year, again by an amount not exceeding the rate of inflation, and the University is likely to increase its fees accordingly. Please keep referring to our Fees page on our website for up-to-date information.
The latest terms and conditions for payment of fees (2018-2019) can be found here.
Information on fees and funding for part-time students is available on the Undergraduate fees and funding pages and the Postgraduate fees and funding pages of our website.
Paying your fees
It is your responsibility to make sure your fees and all expenses relating to your course are paid in full and on time. The University’s requirements on the payment of fees can be found in our Terms and Conditions for Fee Payments . If you are a sponsored student, you are responsible for payment if your sponsor does not pay your tuition fees.
Unless your offer letter says otherwise, the tuition fee quoted in your offer letter does not include any charges for residential accommodation, examination re-sits, extensions to the designated period of study, travelling expenses or any other miscellaneous expenses which may be related to your course (such as the cost of field trips). Details of any other miscellaneous expenses you are likely to incur on your course are indicated on the course pages of our website.
Payment of fees when you withdraw from your course
If you withdraw from your course, you may still be required to pay your tuition fees. The policy on how withdrawal date affects your fee liability is available on our fees pages. This does not affect your statutory cancellation rights (see below).
Non-payment of fees
If you do not pay your tuition fees in full or on time, the University may impose penalties which are set out in in our Terms and Conditions for fee payment. As a result, you may not be allowed to progress on your course or you may be expelled from the University. The University may also take legal action against you to recover any unpaid fees.
If you do not pay any other (non-tuition) fees or other sums you owe, the University may take action to recover those sums. This may include withholding any service for which you owe money or taking legal action against you
Deferring your start date
The tuition fees stated on your offer letter are based on the start date shown in the offer letter. However, if you defer your entry, your tuition fees may be more than is stated in your offer letter, and you should contact the Admissions for more information.
If your entry is deferred, please note that the course and/or its modules, course requirements and University services and facilities as currently described in the prospectus or on our website may change for your chosen year of entry. Please keep referring to the course pages and Applicant Information sections of the University’s website where up to date information will be published as soon as it is available.
Cancelling your acceptance
After you have accepted your offer of a place, you can cancel your acceptance within the cancellation period without giving us any reason. The cancellation period runs for 14 days from the date we receive your acceptance. If you cancel your offer within the cancellation period, any deposit or administration or other fees you have paid will normally be refunded in full. If you start your course during the cancellation period, the University will charge you a reasonable sum for the course provided. Further information on cancelling your acceptance,and the 'right to cancel' form can be found here.
You can cancel your acceptance by informing the University’s Admissions Office by emailing firstname.lastname@example.org.
The University will collect a range of information about you as part of the application and registration procedures and in relation to your academic progress. The University and organisations we work with to deliver our courses will use this to support you on your course and for the administration and management of the University. For more information, please read our Privacy Notice.
Visas and immigration permissions
Students from outside the European Union (Non-EU) who require a visa to study in the UK, will have to attend a Right to Study check when you first arrive at the University. If you fail to attend the Right to Study check or cannot provide conclusive evidence that you have the correct visa or immigration permission, you will not be allowed to begin your course and you may be asked to withdraw from your course in accordance with our Tier 4 Compliance Requirements policy which you receive when you obtain your Tier 4 visa.
It is essential that you regularly read our emails and that you follow the instructions for arrival, collection of Biometric Residence Permits and Right to Study Checks. You are required to meet the attendance and attendance monitoring requirements; if you do not, the University may withdraw its sponsorship of your visa and withdraw you from your course.
Any invention, device, discovery, material, product, process, computer software or any other potentially valuable results or innovation with material input by the University’s staff or as part of a collective project will be subject to the University’s Intellectual Property Policy.
Conduct and attendance
You must be aware of the University’s Regulations relating to conduct, plagiarism, academic integrity, attendance and reasonable diligence. The University can impose penalties if you do not follow these requirements, and in serious cases the University can suspend or expel you from the University.
The University is committed to providing a high quality educational experience, supported by a range of academic and administrative services and facilities. From time to time, however, things do go wrong, and if the matter cannot be resolved informally, the University provides students with a system for raising concerns and complaints about both academic and non-academic matters. The Complaints Policy sets out a procedure for dealing with students’ complaints fairly, consistently and as quickly as possible. Students who are dissatisfied with a decision relating to a complaint they have raised may be able to complain to the Office of the Independent Adjudicator (OIA) an independent body which reviews student complaints. The Admissions Policy sets out the procedure for asking for a review of decisions made in the application and admissions process
The University will not be liable to you and you will not be liable to the University for any failure or delay when the failure is caused by a significant event beyond the University’s or your reasonable control, for example fire, flood or industrial dispute.
The contract between you and the University is only enforceable by these two parties, the Contracts (Right of Third Parties Act (1999)) does not apply.
The Contract between you and the University is governed by English Law and is subject to any changes in law which affect this contract.