University medical centre
The student Health Centre is available should you require medical advice, routine treatment or attention for illness or accident while you are at the university.
Sited in the corner of the quad opposite the entrance to the Tithe Barn and to the right of the large wooden door leading to the main reception.
- The Surgery is operational from the campus three days a week.
- Monday: (Nurse) 9.00am - 2.00pm (Doctor) 12.30pm - 1.15pm
- Wednesday: (Nurse) 9.00am - 2.00pm (Doctor) 12.30pm - 1.15pm
- Friday: (Nurse) 9.00 am – 2.00pm (Doctor) 12.00pm - 12.45pm
Medical cover at the University Health Centre is provided by the Phoenix Surgery in Chesterton Lane.
All students are expected to register with the Health Centre unless already registered with another local doctor. As students, you will be able to see your ‘home’ doctor as a ‘temporary resident’ during the holidays but should remain permanently registered with the student Health Centre during your time at university. This is important because your record will then be available should you require medical attention. All overseas students are eligible for NHS treatment provided they are studying in the UK for 6 months or more. Following registration you will receive a letter confirming that you are a patient at the Phoenix Surgery
How do I make an appointment?
The drop in system, operated by the university nurse, Anna Thomson, includes triage to decide if a doctor’s appointment is necessary. Please be prepared to discuss your concerns openly to facilitate this process. However, if you specifically wish to see the Doctor, you will be able to make an appointment. Outside of these hours you can contact the Phoenix Surgery direct but it is advisable to stick to the three days per week when the service is run from campus specifically for students.
Surgery Telephone number is 01285 652531 x2216
The campus surgery is only open during term time
Out of Hours
- Telephone the Phoenix Surgery on 01285 652056 where, if necessary, you will be redirected to the Out of Hours Service.
- Attend the local hospital which has a 24 hour Minor Injuries Service (not suitable for routine medical care). The hospital is signposted off the roundabout at the bottom of Tetbury Hill.
- Call the NHS 111 service if: you need medical help fast but it's not a 999 emergency, you think you need to go to A&E or need another NHS urgent care service, you don't know who to call or you don't have a GP to call, you need health information or reassurance about what to do next.
- In serious emergencies use the 999 Ambulance Service.
Should you need to call 999 for any reason, it is a requirement of the University that they are informed of your action; during the day via the Porters Lodge or at night tell the security staff based in the Porters Lodge to allow them to undertake the necessary emergency plans and obligations.
First Aid provision in house
There is a first aid rota system in place at the University manned by fully qualified members of staff. Please report to the Porters Lodge and they will bleep the duty first aider. In the event of a medical emergency in the evenings and at weekends there will be a member of security staff available to offer support/advice. Tel no: 07960031821
A Sexual Health Clinic operates from the University Medical Centre every Thursday during term time, from 10am – 2pm. This service operates on a drop in basis and no appointment is necessary.