FAQs

How do I respond to my offer from the RAU?

You need to login to UCAS Hub, with your UCAS Personal ID number and password. The offer is displayed in the "Your Choices" section of The Hub. Once you have received your offer, the "reply to your offers" link will be visible on this page.  

What is a conditional and unconditional offer? 

A conditional offer means you have an offer of a place on the course, but you first need to meet the outstanding requirements of that offer. For example, this might be outstanding exam results, or proof of English Language ability for international students. You can check your outstanding requirements on your offer letter. 

An unconditional offer means you have met the requirements and have a place on the course - so it's yours if you want it! If you accept an unconditional offer, you are committing to this university and course and can't make an insurance choice as well.

I have a conditional offer. Do I still need to respond to my offer?

Yes. Even if you still need to meet outstanding requirements, you are required to respond to your offer by making a 'firm' and 'insurance' choice. 

What does 'firm' and 'insurance' mean?

Firm: this is your first choice and the place you most want to go to. If you accept a conditional offer and meet the conditions, you'll have a confirmed place.

Insurance: this is the choice you'd want if you didn't meet the conditions of your firm choice. If this is a conditional offer, you still need to meet the conditions for your place to be confirmed.

Can I reply to more than two offers? 

No. You can accept a maximum of two choices - one firm and one insurance. You can only have an insurance choice if your firm choice is a conditional offer. If you accept an unconditional offer as your firm choice then the place is guaranteed, so you cannot have an insurance choice. You will need to decline your other offers, if you have more than two. 

What happens if I don't respond to my offer before 9th June 2022? 

Your offers will automatically be declined. 

Can I change my mind once I have responded to my offer(s)? 

You may change your replies once within 14 days of initially making them. To do this, you will need to contact UCAS with your Personal ID.

I don't have any option to respond. Why is that?

This is usually because you haven't had a decision from all of your choices yet. However, if you're ready to reply and don't want to wait for the other choices to make a decision, you can choose to cancel them. To do this, click on 'view' for each outstanding choice and you'll have the 'permanently withdraw from this choice'. Once you've done this, the 'reply to offers' button will be available. 

Remember, if you receive your last decision on or before 14th July 2022, your reply deadline will 21st July 2022. 

Why have some of the subjects I have studied been excluded from my offer?

RAU Admissions have based your offer on the range of subjects which are relevant to your programme of study. Some programmes exclude subjects such as General Studies and Critical Thinking studied at A Level, whilst other programmes consider them. This will be clear in the wording of your offer.

I want to drop one of my subjects. Will this affect my place at the University?

Your offer is based on your UCAS application form. If you drop one or more of your subjects you'll need to inform Admissions even if the subject does not form part of your offer - you'll then receive a reply within two weeks of us receiving the information.

Is it possible to change my programme of study?

This may be possible depending on your application, the subjects you're currently studying, your personal statement and the relevance of the programme of study you propose to change to. If you're thinking of changing the programme of study you've applied for, please contact the Admissions Office before you proceed, so we can advise and assist you.

Can I defer my offer?

If your offer was conditional and you met the conditions of your offer but you cannot take up your place and you need to defer for one year then please contact us. Please send an email to Admissions stating the reasons for your deferral request. The University will consider your request and, if agreed, your UCAS record will be updated accordingly.

What happens if I have problems during the exams? Will my circumstances be considered?

Sometimes, circumstances may arise that have a serious impact on how you perform during your exams. If you have serious extenuating circumstances which have had an impact on your performance, please let us know so we can advise you further.

In such cases you must also inform your school, as they should be able to contact the examination boards and make them aware of any extenuating circumstances relevant in your case and examiners may take these into consideration.

I changed my email address/contact address/telephone number. Do I need to let you know?

Yes, please contact Admissions as soon as possible and also change your contact details accordingly on your UCAS track account. The University sends all communications via email and it is extremely important we hold the correct email address for you. A number of applicants may use a school email address. However, this may not be suitable when you no longer have access to your school's email, so a personal email address is always advised.

Can someone else make enquiries about my application on my behalf if I am not available, or if I am taking a gap year?

If you're not going to be available for some time, or you're taking a gap year, you need to make sure that you've nominated a third party in your UCAS application to act on your behalf. Data Protection legislation does not allow the University to speak/disclose information to any third party about you, unless they're your UCAS application nominated contact.